These 7 steps in decision making will give you the essential elements of a structured process model.
From issue identification to action, evaluation and learning. Improve your decision making … in just a minute!
This is one of our Manage in a Minute pages. These contain practical tips on essential management topics. No fuss or side-tracks, they get straight to the point.
7 Steps in Decision Making: from Identification to Implementation
1 Identify a problem or opportunity
The first step is to recognise a problem or to see opportunities that may be worthwhile.
Will it really make a difference to our customers?
How worthwhile will it be to solve this problem or realise this opportunity?
2 Gather information
What is relevant and what is not relevant to the decision?
What do you need to know before you can make a decision, or that will help you make the right one?
Who knows, who can help, who has the power and influence to make this happen (or to stop it)?
3 Analyze the situation
What alternative courses of action may be available to you?
What different interpretations of the data may be possible?
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