Managing Performance
Whatever else you do as a manager, you need to do this well!
Managing performance is too important not to get right. Many managers find it’s one of the most difficult parts of their job. Yet paradoxically, it may well be the most important.
Management is about getting things done but, critically, it’s about getting things done through the people you manage. Ideally, most managers would want a self-motivated and committed team, doing their jobs to the very best of their ability and going the extra mile. How can that be achieved and maintained?
Effective performance management is NOT about coercion. It IS about encouraging people to work to their potential – because they want to.
Performance management matters to everyone. It’s one way to help ensure that what we do, we do well. It also helps us to deliver the quality products or services that our customers want.
Below you’ll find our knowledge hub, full of performance management articles, tools and techniques. But perhaps one of the best places to start is with our two mini-series.
- Motivating Employees to Perform introduces our PERFORM model, which will help you to manage the performance of others.
- Optimum Performance in the Workplace will help you manage their performance and yours!
Managing performance might not be easy, but as renowned management thinker Peter Drucker once said:
… the ultimate test of management is performance.
