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Managers Make The Difference

The evidence shows us that good managers can – and do – make a significant difference to performance. This applies to the performance of individuals, and teams and even to entire organisations. It may be relatively easy to summarise what makes a good manager, but what makes a great manager? Perhaps the better question to ask is “what do great managers do differently”? This thought-provoking e-guide offers you some answers, and some tools to move you from good to great. What do great managers do? They make all the difference!

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Product Description

Content: 27 pages and 5 tools

Format: Downloadable pdf with in-text, hyper-links for easy navigation.

This guide will help you to:

Develop your thoughts about your own approach to management.
Review your approach to how you manage people.
Evaluate an evidenced-based approach to management.
Plan to improve your management approach.

“What do great managers do differently?” To help answer that question, this guide investigates 6 themes:

Great managers……

Adopt a balanced approach, using head, heart and hand.
Create the right conditions.
Learn from the best, and keep learning.
Combine success and effectiveness.
Do the simple, the mundane and the obvious.
Ask the right questions.


Tool 1: How to be a balanced manager.
Tool 2: Assess your learning from the best.
Tool 3: Think about the obvious.
Tool 4: Great managers ask great questions.
Tool 5: How to be a great manager.