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Archive for October, 2012

Winter work blues

Winter weather – how to beat the work blues

Posted on · Posted in The Happy Workplace

(Guest post from Liam Tarry) Yesterday, the clocks went back in the U.K. which means just one thing. Winter is well and truly on the way! The nights are getting…
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Listening skills

Listening skills: why listening gives managers an advantage

Posted on · Posted in Personal and Career Development

Are your listening skills helping you manage? As we discussed in our recent article, active listening skills are important for effective management. But just how important? In 1957, U.S. academic…
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Boss's Day

3 Simple Ways to Celebrate Boss’s Day

Posted on · Posted in Motivation, The Happy Workplace

October 16th is celebrated as Boss’s Day in the U.S. and Canada. Although criticised by some as yet another “Hallmark Day”, there is still much to be said for such…
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Make the most of today - the portmanteau approach!

Make the most of today – the portmanteau approach!

On my sixteenth birthday, my dad gave me a book called: 30 Days to a More Powerful Vocabulary. He was either fed up with my adolescent grunts or keen to…
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Customer Service Week

Customer Service Week

Posted on · Posted in Happy Customers

October 1st – 5th is Customer Service Week, an event now firmly established in the international business calendar. Celebrated in over 20 countries, Customer Service Week is an annual focus…
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