Content: 19 pages, 7 tools
Format: Downloadable pdf with in-text, hyper-links for easy navigation.
Mastering some basic management skills is the secret behind performance management. The problem with performance management is that it’s often not done well. Why? Because many managers simply aren’t trained properly. All too often, the training that is done is based on managing organizational procedures and processes, rather than something far more important – managing performance.
If managing performance is a crucial activity for a manager, then the skills listed below are some of the most important you can learn. This guide is a resource to help you identify the specific skills needed to manage performance, and to help you develop them quickly and effectively. The guide provides essential tips and practical advice in five essential performance management skills.
In this guide you will find:
An explanation of why each of the basic management skills is important
Advice on how to develop your skills
A description of each skill and how to use it
Short and concise guidance on how to develop the skills
Practical tips to get you improving your skills in each of the 5 areas – immediately
A self-assessment tool for each skill area, to help you determine your specific development needs
A skills development planner tool
Goal-setting skills self-assessment tool
Action-planning skills self-assessment tool
Coaching skills self-assessment tool
Giving feedback skills self-assessment tool
Assessing Performance skills self-assessment tool
Skills development planner
Reflecting on skills development tool (to review and reflect on your practice)