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Boss's Day

3 Simple Ways to Celebrate Boss’s Day

Posted on October 16, 2012 · Posted in Motivation, The Happy Workplace

October 16th is celebrated as Boss’s Day in the U.S. and Canada. Although criticised by some as yet another “Hallmark Day”, there is still much to be said for such…
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Make the most of today - the portmanteau approach!

Make the most of today – the portmanteau approach!

Posted on October 10, 2012 · Posted in Personal and Career Development, The Happy Workplace

On my sixteenth birthday, my dad gave me a book called: 30 Days to a More Powerful Vocabulary. He was either fed up with my adolescent grunts or keen to…
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Customer Service Week

Customer Service Week

Posted on October 1, 2012 · Posted in Happy Customers

October 1st – 5th is Customer Service Week, an event now firmly established in the international business calendar. Celebrated in over 20 countries, Customer Service Week is an annual focus…
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Focus staff induction on your staff - not on you!

Focus staff induction on your staff – not on you!

Posted on September 25, 2012 · Posted in Managing Performance, Personal and Career Development, The Happy Workplace

Who hasn’t got a tale to tell regarding induction into a new job or a new post? We certainly have! Last week we came across an excellent post from Business…
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How to Build a Happy Workplace

A Happy Manager – really? Yes, really!

Posted on September 20, 2012 · Posted in The Happy Workplace

How often do you put the words happy and manager together? Can you really be both happy and a manager? An interesting question and one no doubt questioned by many!…
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Job interview questions

Job interview questions – two sides of the coin!

Posted on September 19, 2012 · Posted in Managing Performance, Personal and Career Development, The Happy Workplace

There are two sides to any set of job interview questions! As we’ve already discussed in several places on the Happy Manager, one of the best ways to manage performance…
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The Happy Manager Store - now open!

The new Happy Manager Store – bursting with ideas

Posted on September 17, 2012 · Posted in Uncategorized

We’ve been working hard this last year, creating a wide range of e-guides to help you find a better way to manage. These weren’t developed in isolation: they were based…
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The new Happy Manager!

Posted on September 8, 2012 · Posted in Uncategorized

To celebrate our fifth birthday, the Happy Manager is undergoing a major facelift. Our site is now used and referenced all across the world by managers, students and educators, in…
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50 Blogs That Will Make You a Better Manager

Posted on April 21, 2012 · Posted in Managing Performance, Personal and Career Development

Many thanks to top ranking website Online MBA which has added the Happy Manager to its list: 50 Blogs That Will Make You a Better Manager. “These blogs offer a…
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Finding your voice in the middle of an Organisation

Posted on April 12, 2012 · Posted in Middle Management

The other week Anthony spoke at a middle manager conference set up by one of our public sector clients. The title of the talk was: Middle Vision, redefining the role…
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Improving Change?

Posted on March 1, 2012 · Posted in Managing Projects and Change

Some one once said: “All improvement is change, but not all change is improvement.” Effective change needs a clear purpose or else it runs the risk of being a change…
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The Enriched Middle

Posted on February 15, 2012 · Posted in Middle Management

Rather than an expanding or entrenched middle (as we discussed in our previous blogs) it’s time to think of middle managers as a rich source of ideas and creativity; an…
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The Entrenched Middle

Posted on February 13, 2012 · Posted in Middle Management

Some managers can feel as though they are stuck in the middle of the organisation which rapidly becomes an entrenched middle. This can be every bit as damaging as allowing…
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The Expanding Middle

Posted on February 8, 2012 · Posted in Middle Management

In our recent blog: re-inventing Middle Management, we called for a fresh look at the role of middle managers. Here we look at one of the problems with the middle…
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Re-inventing Middle Management

Posted on February 6, 2012 · Posted in Middle Management

Middle managers have received a bad press. Several surveys point to difficulties in the “middle” of an organisation. In the midst of questions about the effectiveness of middle managers, and…
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Shaping Change Positively

Posted on January 31, 2012 · Posted in Managing Projects and Change

When a change is proposed in the workplace, our first thoughts invariably turn to how we think it will affect us. From the start, change seems to be personal, so…
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Do More with Less

Posted on January 16, 2012 · Posted in Managing Performance

Managers are increasingly being asked to do more with less but how do you achieve this? A good place to start is by combining three principles. This will set the…
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Not just getting things done, getting the right things done.

Posted on January 12, 2012 · Posted in Decision Making

In a recent workshop with a group of managers we looked at something that often causes confusion. Dealing with confusion caused by other people or events is one thing, but…
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